from this post
"Kevin Briggs, a friendly, sandy-haired motorcycle patrolman, has a knack for spotting jumpers and talking them back from the edge; he has coaxed in more than two hundred potential jumpers without losing one over the side."
I suspect that the number is inflated; not all of them would have actually jumped. But that's still an excellent record. How does he do it?
"He starts talking to a potential jumper by asking, "How are you feeling today?" Then, "What's your plan for tomorrow?" If the person doesn't have a plan, Briggs says, "Well, let's make one. If it doesn't work out, you can always come back here later.""